Terms of service.

By scheduling or receiving services from Sequim Pet Waste Removal (“we,” “us,” “our”), you (“customer,” “client,” “you”) agree to the following Terms of Service.

1. Services Provided

We offer:

  • Weekly Service

  • Bi-Weekly Service

  • One-Time Service

Services include pet waste removal from designated yard areas. Waste is bagged and placed in your trash bin unless otherwise agreed.

2. Customer Responsibilities

  • Access to Yard: You agree to provide safe and unhindered access to the yard on the scheduled service day. Gates must be unlocked, and pets must be secured.

  • Hazards: Yards must be reasonably safe for entry (no aggressive dogs, unsafe conditions, or excessive hazards).

  • Trash Disposal: You are responsible for providing an accessible outdoor trash bin for waste disposal unless alternative arrangements are made.

3. Sanitation & Safety

We sanitize our tools and shoes between each visit to prevent the spread of disease or contamination.

4. Scheduling & Rescheduling

  • Services occur on a recurring schedule (weekly or bi-weekly) unless arranged as a one-time cleaning.

  • If you need to pause, skip, or reschedule, please provide at least 24 hours’ notice.

  • We reserve the right to reschedule due to severe weather, unsafe conditions, or unforeseen events.

5. Payments & Fees

  • Payment is due at the time of service unless otherwise arranged.

  • Prices are based on the number of dogs and the size of your yard.

  • Late payments may result in paused or terminated service.

6. Service Limitations

  • We do not guarantee removal of waste that is hidden under excessive debris, tall grass, snow, or inaccessible areas.

  • Additional fees may apply for extra-large yards, excessive buildup, or initial cleanings requiring more time.

  • We are not responsible for damage to lawns, plants, or property caused by pet waste before our arrival.

7. Health & Liability

  • While we sanitize tools between visits, we cannot guarantee the complete elimination of bacteria, parasites, or viruses in outdoor environments.

  • By using our service, you acknowledge the inherent risks of pet ownership and release Sequim Pet Waste Removal from liability for illness, injury, or property damage beyond our direct control.

8. Cancellation & Termination

  • You may cancel recurring service at any time with written or verbal notice.

  • We reserve the right to cancel service at any time due to non-payment, unsafe conditions, or repeated scheduling conflicts.

9. Satisfaction Guarantee

If you are dissatisfied with a service, notify us within 24 hours, and we will return to address the issue at no additional cost.

10. Changes to Terms

We may update these Terms of Service at any time. Updated terms will be posted on our website and effective immediately.

By scheduling or receiving services, you agree to these Terms of Service.